Licensing and insurance

We are a licensed broker

Mountaineer Vehicle Shipping is a property broker registered with the Federal Motor Carrier Safety Administration (FMCSA). A broker arranges transportation with independent motor carriers. We do not own the trucks. We select the carrier, check their credentials, manage the schedule and stay your point of contact from quote to delivery.

Verify our registration

Anyone can confirm a broker's or carrier's status with the FMCSA. Search our USDOT or MC number at safer.fmcsa.dot.gov to see our operating authority, and at li-public.fmcsa.dot.gov to see bond and insurance filings.

Our surety bond

Federal rules require every broker to keep a $75,000 surety bond or trust fund on file with the FMCSA. It exists to protect shippers and carriers.

How we vet carriers

• Active FMCSA operating authority
• Liability and cargo insurance on file and current
• Safety record reviewed before dispatch

Insurance on your vehicle

While your vehicle is on the truck, it is covered by the motor carrier's cargo insurance. That policy covers damage the carrier causes during loading, transit and unloading. It does not cover personal belongings left in the vehicle, pre-existing damage, or mechanical problems unrelated to transport.

If you would like a copy of your carrier's insurance certificate, ask and we will send it before pickup.

If something goes wrong

1. Note the damage on the bill of lading before you sign at delivery.
2. Photograph it right away.
3. Call us at (304) 971-4230. We will help you file the claim with the carrier's insurer.

[YOUR CLAIMS PROCESS AND TIMEFRAMES]