Terms and conditions
Effective [EFFECTIVE DATE]
These terms apply when you use this website or book a shipment with [LEGAL ENTITY NAME], doing business as Mountaineer Vehicle Shipping ("we", "us"). By placing an order you agree to them.
1. Our role
We are a transportation broker registered with the FMCSA. We arrange for the transport of your vehicle by independent, licensed and insured motor carriers. We are not a motor carrier and do not take possession of your vehicle.
2. Quotes and pricing
Quotes are based on the information you provide. The price may change if the vehicle, its condition, the addresses or the dates differ from what was quoted. [QUOTE VALIDITY PERIOD]
3. Payment
[YOUR DEPOSIT AND PAYMENT TERMS]
4. Cancellations and changes
[YOUR CANCELLATION AND REFUND POLICY]
5. Pickup and delivery
Pickup and delivery dates are estimates, not guarantees. Weather, traffic, mechanical issues and other customers' schedules can cause delays. You or someone you designate must be available to release and receive the vehicle. If the truck cannot safely or legally reach an address, the driver will arrange a nearby meeting place.
6. Your responsibilities
- Provide accurate information about the vehicle, including size, modifications and whether it runs
- Prepare the vehicle as described in our preparation checklist
- Disclose leaks and mechanical problems
- Remove personal property. Items left in the vehicle are not covered by carrier insurance and are shipped at your own risk
7. Inspection and damage claims
The vehicle is inspected and its condition recorded on the bill of lading at pickup and delivery. Any new damage must be noted on the bill of lading at delivery before signing. Claims for damage in transit are made against the motor carrier's cargo insurance, and we will assist you in filing. [CLAIM DEADLINE AND PROCESS]
8. Limits on liability
[YOUR LIMITATION OF LIABILITY TERMS]
9. Communications
By giving us your phone number and email you agree that we may contact you about your quote and shipment. Text messages are sent only with your consent, as described in our privacy policy.
10. Governing law
These terms are governed by the laws of the State of [STATE].
Contact
[LEGAL ENTITY NAME]
[MAILING ADDRESS]
(304) 971-4230
[EMAIL ADDRESS]
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