Privacy policy
Effective [EFFECTIVE DATE]
This policy explains what information [LEGAL ENTITY NAME], doing business as Mountaineer Vehicle Shipping ("we", "us"), collects through this website, how we use it and the choices you have.
Information we collect
- Information you give us: your name, email address, phone number, pickup and delivery locations, vehicle details and shipping dates when you request a quote, book a shipment or contact us.
- Information collected automatically: basic device and usage data such as IP address, browser type and pages visited.
How we use it
- To prepare quotes and arrange, schedule and complete your shipment
- To contact you about your quote or order by phone, email or text message
- To answer questions and provide customer support
- To operate, secure and improve this website
- To meet legal and regulatory obligations
Who we share it with
We share the details needed to complete your shipment with the motor carrier assigned to it, and with service providers that help us run our business, such as our customer management, payment and communications systems. We may disclose information when required by law. We do not sell your personal information.
Text messages
If you check the consent box on our quote form, you agree to receive text messages from Mountaineer Vehicle Shipping about your quote and shipment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of purchase.
Mobile phone numbers and text messaging consent are not shared with or sold to third parties or affiliates for their marketing purposes.
Cookies
This site may use cookies and similar technologies to keep it working and to understand how it is used. You can control cookies through your browser settings.
Data retention and security
We keep information for as long as needed to provide our services and meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete your personal information, or opt out of marketing messages, by contacting us. Depending on where you live, you may have additional rights under state law.
Children
This website is not directed to children under 13 and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it was last revised.
Contact
[LEGAL ENTITY NAME]
[MAILING ADDRESS]
(304) 971-4230
[EMAIL ADDRESS]
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